Category: Leadership

How Businesses Get a Double Win with Customers While Protecting Privacy

Alex Vann

The question for businesses today is what are strategies that help both the customer and the business win regarding privacy concerns? 

Customer experience and data collection don’t have to merely coexist as if they are polar opposites. Rather, guest experience and data collection are current, necessary realities that must do more than coexist to ensure a strong and healthy business. Guest experience and data collection must not only coexist they must coalesce. Coalescence is the uniting of both elements into a harmonized whole that is mutually beneficial for all— in essence, a double win!

The Dark Side of Leadership – Three Nightmare Traits (TNT)

Alex Vann

Leadership has a dark side. In the heart, mind, and soul of every leader is a struggle. A struggle between who the leader wants to be and between who their followers need them to be. […]

The Question of Culture

Alex Vann

Every organization will have a culture. Every leader will be part of a culture. The leader will either carry the culture or be carried by it. The question of culture is not one of importance. […]

Improvement: Dream Big, Step Small

Alex Vann

Dream big, but step small. This allows you to learn your environment, learn what opposes you, and learn your self.

Development is Difficult: What Leaders are Facing Today

Alex Vann

If development was easy, then you wouldn’t be reading this article. The reality is that development is difficult. The desire to develop self and others is real and most leaders will acknowledge it is part […]

How to Set Yourself Apart as a Leader

Alex Vann

There are leaders everywhere. But, there aren’t great leaders everywhere. A great leader doesn’t need recognition or reward to be considered great. What a great leader needs is simply great effectiveness. Great effectiveness comes from […]

Every Slow Period is a Time to Refine

Alex Vann

Life is simple: there are a few things you actually control and many more things you have very little to no control over at all. Slow times remind you that there is much you don’t control. Relax your grip and slow down your grind.  Perhaps you need to rediscover why you started out on your journey in the first place.

I’m Done with Development

Alex Vann

Growth Over Development I have stopped doing development. I have stopped talking about development.  I have stopped “developing” people. I don’t talk about development and my leaders aren’t allowed to talk about it around me. […]

Results and How to Get Them

Alex Vann

Results are the outcome of your efforts. The majority of people want better results, but most aren’t willing to put the work in and increase their effort to get their desired result or better. The […]

Effort is the Great Equalizer

Alex Vann

Talent doesn’t advance alone. Effort is the equalizer of success. If you think that just because you are the most skilled, the most talented or the most gifted, that you will automatically advance or progress […]